Sprint and T-Mobile offer some incredible wireless deals. The downside, however, is that they've traditionally offered inferior service compared to Verizon and AT&T. However, RootMetrics' latest study of all four major wireless carriers in New York City has found that Sprint and T-Mobile are improving by leaps and bounds in the Big Apple.
AT&T was officially granted an FCC waiver this week to enable Wi-Fi callingÂ for its customers with supported devices like iPhones running iOS 9.Â Wi-Fi Calling first appeared during the iOS 9 beta period and remained functional for those who enabled it previously, but AT&T stoppedÂ sign-ups for the feature once iOS 9 was publicly released due to requirements set by the Federal Communications Commission.
While AT&T has officially turned on Wi-Fi calling for its subscribers, the carrier is doubling down on its position that rivals T-Mobile and Sprint have deployed and marketed Wi-Fi calling features for a while without proper FCC approval.Â At issue with the FCC is how Wi-Fi calling lacks support forÂ teletypewriter (TTY) devices. And although AT&T has been cleared to turn on Wi-Fi calling without meeting that requirement, it wants in FCC investigation into its competitors’ behavior.
AT&T’s Senior Executive VP of External and Legislative Affairs, Jim Cicconi, thanked the FCC in approving AT&T’s request for a waiver, but sharply targeted T-Mobile and Sprint for what he described as ignoring FCC rules.
Instead of initiating enforcement action against them, or at least opening an investigation, the agency has effectively invited them to now apply for similar waivers and implied that their prior flaunting of FCC rules will be ignored.Â This is exactly what we meant when our letter spoke ofÂ concerns about asymmetric regulation.
Carrier politics aside, iPhone users on AT&T with iOS 9 can enable Wi-Fi calling by going to Settings > Phone > Wi-Fi Calling and turning it on then following the setup process. Note that Wi-Fi calling requires an up-to-date emergency address to be on file when setting it up.
Wi-Fi calling can benefit users with cellular signal strength but good Wi-Fi connections when making phone calls and sending messages over the network.
Filed under: iOS, Tech Industry Tagged: AT&T, FCC, policy, Sprint, T-Mobile, TTY, waiver, wi-fi calling
T-Mobile customers should be on alert: Hackers stole the personal information of around 15 million people, including Uncarrier users, from its credit reporting agency, Experian. The stolen data including social security numbers, addresses, and phone numbers.
Comments Off on 15 Million People Hacked inÂ T-MobileÂ Vendor Data BreachÂ
UnCool: 15M T-Mobile customers affected by Experian data breach that included Social Security numbers, more
T-Mobile has confirmed this evening that as many as 15 million of its customers have been affected by a data breach. As the company is quick to point out, however, the breach did not occur on its servers, but rather its creditÂ partner’s, Experian.
While Experian and T-Mobile both confirm that no credit card or banking information was compromised in the breach, a variety of other sensitive information was. Customer names, addresses, birthdates, Social Security numbers, and ID numbers were all leaked as part of the attack.
The attack affectsÂ approximately 15 million people who required a credit check when signingÂ up for device financing through T-Mobile. Perhaps most notably, however, the vulnerability was open for more than two years, from September 1, 2013 though September 16, 2015.
T-Mobile says that it is offering two years of free credit monitoring to anyone who fears they could have been affected by the breach. T-Mobile CEO John Legere wrote in an open letter on the carrier’s website that he is “incredibly angry about this data breach” and that T-Mobile will be reevaluating its relationship with Experian.
T-Mobile CEO on Experian’s Data Breach
Iâve always said that part of being the Un-carrier means telling it like it is. Whether itâs good news or bad, Iâm going to be direct, transparent and honest.
We have been notified by Experian, a vendor that processes our credit applications, that they have experienced a data breach. The investigation is ongoing, but what we know right now is that the hacker acquired the records of approximately 15 million people, including new applicants requiring a credit check for service or device financing fromÂ September 1, 2013 through September 16, 2015. These records include information such as name, address and birthdate as well as encrypted fields with Social Security number and ID number (such as driverâs license or passport number), and additional information used in T-Mobileâs own credit assessment. Experian has determined that this encryption may have been compromised. We are working with Experian to take protective steps forÂ allÂ of these consumers as quickly as possible.
Obviously I am incredibly angry about this data breach and we will institute a thorough review of our relationship with Experian, but right now my top concern and first focus is assistingÂ any and allÂ consumers affected.Â I take our customer and prospective customer privacy VERY seriously.Â This is no small issue for us. I do want to assure our customers that neither T-Mobileâs systems nor network were part of this intrusion and this did not involve any payment card numbers or bank account information.
Experian has assured us that they have taken aggressive steps to improve the protection of their system and of our data.
AnyoneÂ concerned that they may have been impacted by Experianâs data breach can sign up for two years of FREE credit monitoring and identity resolution services atÂ www.protectmyID.com/securityincident.Â Additionally, Experian issued a press release that you can readÂ here, and you can view their Q&A atÂ Experian.com/T-MobileFacts.
T-Mobileâs team is also here and ready to help you in any way we can. We have posted our own Q&AÂ hereÂ to keep you as informed as possible throughout this issue.
At T-Mobile, privacy and security is of utmost importance, so I will stay very close to this issue and I will do everything possible to continue to earn your trust every day.
Filed under: Tech Industry Tagged: breach, carrier, Data, T-Mobile
Comments Off on UnCool: 15M T-Mobile customers affected by Experian data breach that included Social Security numbers, more
One month ago, we tried Googleâs experimental cell phone service. It was a disaster. But I guess the second timeâs a charm. After spending two weeks with Project Fi in the San Francisco Bay Area, Iâm just about ready to ditch my old carrier.
Comments Off on Why I’ll Probably Ditch My Carrier For Google’s Project Fi
Comments Off on Verizon unveils new plan allowing iPhone owners to upgrade every year
Comments Off on How low can they go? Sprint offers $1/month iPhone 6s, but there are of course catches âŚ
Comments Off on T-Mobile offering $5/mo iPhone 6s upgrades with old model trade-ins
Comments Off on T-Mobile starts selling Appleâs new iPad mini 4 w/ LTE for $0 down
T-Mobile expands Simple Global international texting and data, now includes all of Europe and South America
Today T-MobileÂ announced that its Simple Global Uncarrier move is expanding to cover 20 more countries. That means you can now take your T-Mobile iPhoneÂ abroad to anywhere in South America and Europe as well as many other destinations, and not pay any extra for data or texting while you’re there.
Simple Global’s most notable addition today (according to T-Mo) is the Bahamas, a preferred destination for 2 million Americans each year. As well as the Bahamas, T-Mobile has expanded to include Haiti, Monaco, Albania, Belarus, Bosnia, Liechtenstein, Macedonia, Montenegro, Serbia, Slovenia, Guernsey, Alderney, Jersey, Sark, Isle of Man, Azerbaijan, Georgia, Kazakhstan and Kyrgystan. John Legere, of course, was more than happy to aim a jab at his competition in the press release:
Simple Global takes aim at the carriersâ practice of jacking up their customersâ rates as soon as they step across a border. Take a trip with Verizonâs International Travel Preferred Pricing, and you could pay a staggering $250 for just one gig of data, based on their published rate of $25 per 100 MB.Â And thatâs with an international add-on in qualified countries. If youâre unlucky enough to need to travel elsewhere or forget the add-on, they could hit you for $2.05 per megabyteâwhich works out to a mind-boggling $2099.20 for a single gigabyte of data.
âWeâve just made your traveling even easier in 20 more destinations around the world, expanding Simple Global to cover all of Europe and all of South America,â said John Legere, president and CEO of T-Mobile.Â âThe carriers have made billions overcharging consumers who just want to stay connected overseas, and weâve changed all that!Â Today, we made it even simpler to text, search or keep up on social media in a total of 145 countries and destinations, all at no extra cost!â
Since launching Simple Global around 2 years ago, the carrier has seen its customers use 140 times more data than they did before international roaming was included in their plans. That’s despite the fact that users are limited to an average download speed of just 128Kpbs when they’re traveling abroad. T-Mobile‘s full list of countries and destinations has now been updatedÂ to reflect today’s expansion.
Filed under: Tech Industry Tagged: Data, international roaming, iPhone, Roaming, T-Mobile, texts
Comments Off on T-Mobile expands Simple Global international texting and data, now includes all of Europe and South America