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Apple announces replacement program for 3TB hard drives in some iMac models

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Apple today announced a replacement program for the 3TB hard drive included in some 27-inch iMac models due to a concern that some of the components “may fail under certain conditions.” Apple doesn’t mention a specific product number, but notes that affected machines would have been sold between December 2012 and September 2013, which would apply to Apple’s late 2012 iMac model.

Apple notes that it is contacting iMac owners that may be affected, but users can also manually submit a claim through the company’s webpage announcing the replacement program.

Apple said it “recommends replacing affected hard drives as soon as possible” and customers can take advantage of the program through Apple retail stores, authorized service providers, or tech support channels.

Apple adds that “the program covers affected iMac models until December 19, 2015 or three years from its original date of sale, whichever provides longer coverage for you.”


Filed under: AAPL Company Tagged: 27-inch, 3TB, Defect, defective, faulty, Fusion, hard drive, iMac, problem, replace, replacement program, warranty

For more information about AAPL Company, iMac, and hard drive continue reading at 9to5Mac.

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Jordan Kahn

June 19th

Apple

Mac

Last week’s MacBook Air firmware update reportedly failing to install for some, leaving users with bricked machines

Macbook Air-MC969LL:A-sale-01

Apple released an EFI firmware update (version 2.9) for the mid-2011 MacBook Air last week to address problems the computer could have while waking from sleep, but recently users have started to report on the company’s support forum that the software was failing to install on their machines, and in some cases leaving them with completely non-functional computers.

While some users report that their MacBook Airs shut down for several hours only to suddenly spring back to life, others claim that their machines still won’t startup. In other cases, users are finding that the Mac App Store prompts them to re-install the update over and over. So far there aren’t any reports of a successful resolution to the issue, even through AppleCare channels.

If you haven’t already installed the update, it may be best to sit this one out until Apple has fixed whatever problem seems to be plaguing users at the moment.


Filed under: AAPL Company Tagged: EFI, issue, MacBook Air, problem, support, update

Continue reading more about AAPL Company, update, and MacBook Air at 9to5Mac.

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Mike Beasley

July 22nd

Apple

Mac

Apple says fix incoming for 13-inch Retina MacBook Pro trackpad & keyboard issues, offers interim solution

Apple-iPad-event-2013 2013-10-22 at 1.29.08 PM

Apple has published a new support article detailing an issue with some new 13-inch Retina MacBook Pros that debuted alongside the iPad Air earlier this month. The issue can lead to the computer’s keyboard or trackpad becoming unresponsive. There have been numerous reports of the issue in a 67-page thread on the Apple support forums.

According to the new support page, Apple is aware of the issue and working on a permanent fix. Until it is released, the issue can be remedied by closing the computer for a full minute and then waking it back up.


Continue reading more about AAPL Company, MacBook Pro, and Retina at 9to5Mac.

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Mike Beasley

October 30th

Apple

Mac

Apple confirms iPhone 5s battery life affected by manufacturing issues in some units

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Image via iFixit

The New York Times reports that Apple is contacting some iPhone 5s owners regarding a “very limited” number of devices that could experience shortened battery life as the result of a manufacturing problem. The company says the battery is not defective, but that the issue is in some other part of the phone.

Affected users can expect to be contacted by Apple soon and will be issued a replacement phone, according to a statement by a spokeswoman.


For more news on iOS Devices, iPhone, and battery continue reading at 9to5Mac.

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Mike Beasley

October 30th

Apple

Mac

What Do You Hate Most About Your Cell Carrier? [Chatroom]

Everyone moans about their cell carrier. According to a brand new Pew survey on that very topic, 77 percent of us are dissatisfied with with download speeds; 72 percent gripe about dropped calls; and 69 percent are annoyed at the amount of text message spam we receive. But what annoys you most about your cell carrier? [Pew] More »


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Jamie Condliffe

August 3rd

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ATD: Yahoo’s CEO Scott Thompson to step down amidst degree scandal (update: confirmed)

scott thompson yahoo ceoWhile thousands upon thousands of Americans are celebrating graduation weekend with degree in hand, it looks as if the CEO of one particular internet company will be wondering why he lied about his. After weeks of investigating, word on the street has it that freshly appointed (as in January 4th) CEO Scott Thompson will be "stepping down." In other words, he's being canned. The news comes from an All Things D report on the matter, with the official word expected soon. The scandal took hold a few weeks back, with the official Yahoo bio listing a computer science degree that he allegedly didn't even have. The company line is that he's bolting for "personal reasons," but seriously -- what are the chances these "reasons" would've emerged sans scandal? It's bruited that Yahoo's global media head Ross Levinsohn will be filling Scott's shoes for now, but there's no word yet on who the firm's next CEO will be. It's a shame, but it sure feels like a revolving door in Yahoo's corner office.

Update: Yahoo has confirmed Thompson's departure in an official press release (after the break), placing Ross Levinsohn in a interim CEO position, as expected. The firm also mentions that Roy Bostock's seat as Chairman of the board will be filled by Fred Amoroso. Hit the break for the official statement.

Continue reading ATD: Yahoo's CEO Scott Thompson to step down amidst degree scandal (update: confirmed)

ATD: Yahoo's CEO Scott Thompson to step down amidst degree scandal (update: confirmed) originally appeared on Engadget on Sun, 13 May 2012 12:03:00 EDT. Please see our terms for use of feeds.

Permalink   |  sourceAll Things D  | Email this | Comments

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Darren Murph

May 13th

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Carl Icahn unloads his LightSquared debt, creditor talks trudge on

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Carl Icahn is no stranger in this field -- he's been caught tussling with Motorola and bidding Yahoo's board adieu in recent years -- and most recently, he's managed to get caught up in one of the bigger wireless whirlwinds this planet has ever seen. Just months after Icahn swooped in to buy some $250 million in company debt at around 40 cents on the dollar, he has managed to offload that very chunk for 60 cents on the dollar. Not surprisingly, his cash coffers are growing in turn, despite LightSquared's position as a whole looking only marginally less bleak. According to a Reuters report, creditors have agreed to another week-long extension (until May 14th) in order to talk things over with head honcho Philip Falcone. As of now, the startup has around $1.6 billion in debt, and while talks may delay the pain, we're still not getting the impression that the FCC (or anyone else, really) is warming to its propositions. Then again, maybe Facebook can just buy it in an act of charity prior to its IPO.

Carl Icahn unloads his LightSquared debt, creditor talks trudge on originally appeared on Engadget on Wed, 09 May 2012 03:11:00 EDT. Please see our terms for use of feeds.

Permalink   |  sourceReuters  | Email this | Comments

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Darren Murph

May 9th

Uncategorized

GSM Galaxy Nexus seeing signal issues after Android 4.0.4 update?

gsm galaxy nexus signal issue
Sometimes, updates aren't as sweet as they initially sound. Such is the case with Android 4.0.4, which recently rolled out to owners of the GSM Galaxy Nexus. According to an increasingly vocal swath of members at xda-developers (and confirmed by a listing on Google's own Support page), there are mysterious signal issues now troubling the device. For many users, there's an inexplicable loss of signal -- a complete inability to make or receive calls and text messages -- after applying the v4.0.4 update, though it's beginning to look like Sleep is the issue. For some, preventing the phone from going to into a deep sleep mode has solved the dilemma, but it has also created a life where a nearby AC outlet is more of a necessity than usual. Hit up the source link to submit a bug report if you're experiencing precisely this, and let us know of any potential fixes down in comments below.

GSM Galaxy Nexus seeing signal issues after Android 4.0.4 update? originally appeared on Engadget on Thu, 05 Apr 2012 16:55:00 EDT. Please see our terms for use of feeds.

Permalink xda-developers, Android Community  |  sourceGoogle  | Email this | Comments

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Darren Murph

April 5th

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Sony’s Xperia Ice Cream Sandwich rollout pushed to mid-April (and beyond)

ImageTo be fair, things have... changed a bit since we heard back in November that the Xperia handset line would be getting Ice Cream Sandwich by March of 2012. Specifically, Sony Ericsson is no more, and it's up to Sony Mobile alone to continue the torch carrying. At any rate, the outfit has made clear today that it'll be mid-April at the earliest before any of the Xperia smartphones see an Android 4.0 update, with the Xperia Arc S, Xperia Neo V and Xperia Ray amongst the first on deck. We're told that the updates will start hitting that trio in the middle of next month, with every last owner to be gifted in the four to six weeks following. Beyond that, the Xperia Play, Xperia Neo, Xperia Mini, Xperia Mini Pro, Xperia Pro and Xperia Active will start seeing ICS "from the end of May / early June." You know, pretty much right when Android 5.0 will be unveiled.

Sony's Xperia Ice Cream Sandwich rollout pushed to mid-April (and beyond) originally appeared on Engadget on Fri, 30 Mar 2012 18:08:00 EDT. Please see our terms for use of feeds.

Permalink Mobile Burn  |  sourceSony Xperia Product Blog  | Email this | Comments

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Darren Murph

March 30th

Uncategorized

Chevrolet replacing 120-volt power cords on most Volt automobiles

ImageIf you're one of the 10,000 or so folks who pay insurance on a Chevrolet Volt, you may have a new cable coming your way. According to The Detroit News and Yahoo! Autos, General Motors will soon be sending out replacement 120-volt charging cords for Volt automobiles, which are said to "offer some more consistency in charging," while also making it more durable. We're told that some of the newfangled chargers have shipped with recent Volts, but the majority of customers were sent home with the older model. Of note, GM won't be swapping out any of those optional 240-volt cords, and the company won't consider this a recall or safety issue. As for getting your replacement? Owners are slated to be notified directly in the "next few weeks."

Chevrolet replacing 120-volt power cords on most Volt automobiles originally appeared on Engadget on Sat, 24 Mar 2012 08:43:00 EDT. Please see our terms for use of feeds.

Permalink Autoblog  |  sourceThe Detroit News, Yahoo! Autos  | Email this | Comments

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Darren Murph

March 24th

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