Tags Personal computer

Apple to begin offering web-based chat support for Beats hardware

Screenshot 2015-02-20 22.20.48

Apple will expand its support capabilities for Beats by Dre hardware products, like headphones and speakers, next week by launching web-based chat support, according to sources. Customers in need of support for their Beats devices will be able to instant message with a support representative via Apple’s support website beginning on Monday, February 23rd. In January, Apple began moving Beats phone-based support wholly in-house after still using the headphone maker’s outsourced support for most of last year. Apple began servicing Beats products in its retail stores late last year.


Filed under: AAPL Company Tagged: Android (operating system), Apple Inc, Beats Electronics, Google Chrome, iMessage, Instant messaging, iOS, iTunes, Macintosh, Personal computer

Continue reading more about AAPL Company, iOS, and iTunes at 9to5Mac.

What do you think? Discuss "Apple to begin offering web-based chat support for Beats hardware" with our community.

Comments Off on Apple to begin offering web-based chat support for Beats hardware

Photo

Mark Gurman

February 21st

Apple

Mac

Move over 5K iMac, 8K displays are on the way next year

8k

The 27-inch iMac with Retina 5K display may have the highest resolution screen in the world today, but it seems Apple will have to up its game next year if it wants to retain that title: 8K displays are expected to arrive sometime in 2016.

The Video Electronics Standards Association (VESA) has announced Embedded DisplayPort standard version 1.4a, which uses a new compression standard to support higher resolution panels, together with greater color depth and faster refresh rates. The new standard allows manufacturers to pipe twice as much data to displays to support panels with resolutions of up to 8K.

The standard will also benefit machines with lower-resolution screens by enabling displays to be thinner, and extending battery-life in laptops by reducing the power required to transfer data to them.


Filed under: Mac Tagged: 4k, 4K resolution, 5K, 8K, 8K resolution, Computer monitor, DisplayPort, HDMI, iMac, iMac with Retina 5K display, Laptop, Personal computer, VESA

Continue reading more about Mac, iMac, and Personal computer at 9to5Mac.

What do you think? Discuss "Move over 5K iMac, 8K displays are on the way next year" with our community.

Comments Off on Move over 5K iMac, 8K displays are on the way next year

Photo

Ben Lovejoy

February 10th

Apple

Mac

2TB Mac mini quietly made its return over Christmas holidays

minis

Following the launch of the current Mac mini in October of last fall, we noted that Apple had removed an option to purchase the entry-level Mac with 2TB of storage. It appears Apple has listened to feedback, and now users can, once again, buy a Mac mini with 2TB of storage. According to our digging into web archives, the 2TB option returned for the priciest Mac mini model in mid-December, right around the Christmas holidays. The 2TB Fusion Drive upgrade costs a $100 more than the 1TB drive, and it requires the machine to be built-to-order. Thanks, Bartosz for the initial find. 


Filed under: AAPL Company Tagged: Apple Inc, Celeron, Chromebook, Hewlett-Packard, HP Pavilion at San Jose, iPad, Mac Mini, Microsoft Windows, Personal computer, Random-access memory

Visit 9to5Mac to find more special coverage of AAPL Company, iPad, and Apple Inc.

What do you think? Discuss "2TB Mac mini quietly made its return over Christmas holidays" with our community.

Comments Off on 2TB Mac mini quietly made its return over Christmas holidays

Photo

Mark Gurman

January 13th

Apple

Mac

IDC: Q4 2014 PC growth better than expected, all-time high for Macs predicted

Screenshot 2015-01-12 16.49.07

Analysis firm IDC today put out its projected numbers for PC growth in Q4 of 2014, and these results are better than projected. IDC initially predicted that unit sales for PCs would fall 4.8% year-over-year in Q4, but, instead, the market only fell 2.4%. While the decrease in growth is not as weak as expected, IDC still notes that 2014 is the third consecutive year of slow-down in the PC market. Many analysts have attributed the lack of recent growth to the uptake in purchases and usage of both tablets and large-screen smartphones…

According to the chart above, provided by IDC, the total amount of PCs sold during the quarter amounted to just over 80 million units. This 80 million number is just a piece of the projected total of 308 million PCs sold during the entire span of 2014. Lenovo still ranks as the number 1 PC vendor in terms of unit sales, with HP, Dell, Acer, and Apple (in order) rounding out the top 5. While Apple is the 5th on the list for global sales, the Cupertino-based company ranks as high as number 3 in the rankings specific to the United States.

Screenshot 2015-01-12 16.58.34

IDC projects that Apple sold 5.75 million Mac units during the holiday quarter and that 2.245 million of those machines were sold just in the United States. As Ben Bajarin notes, this 5.75 million number (if accurate) would mean that the 2014 holiday quarter is Apple’s best all-time quarter for Mac sales. Apple hit an all-time high for Mac sales in its previous quarter of 2014 with 5.52 million Macs sold during the quarter. Apple reports results on January 27th. During the year-ago holiday quarter, Apple sold 4.8 million Macs. The uptake in Mac sales may be due to the release of the Retina iMac and various updates to the Mac mini, MacBook Air, and MacBook Pro.


Filed under: AAPL Company Tagged: American Customer Satisfaction Index, App Store (iOS), Apple Inc, Apple iPhone 5S, BlackBerry Curve, Boot Camp (software), California, Cupertino, iPhone, PC Magazine, Personal computer

For more information about AAPL Company, iPhone, and Apple Inc continue reading at 9to5Mac.

What do you think? Discuss "IDC: Q4 2014 PC growth better than expected, all-time high for Macs predicted" with our community.

Comments Off on IDC: Q4 2014 PC growth better than expected, all-time high for Macs predicted

Photo

Mark Gurman

January 12th

Apple

Mac

Final IDC numbers for U.S. PC shipments confirm Mac hit highest ever market share

mac

IDC has finalized the preliminary PC shipment numbers released last month, confirming that the Mac hit its highest ever share of the U.S. market at 13%. Apple regained the place in lost to Lenovo back in April, moving back into third place behind HP at 28% and Dell with 24%.

Apple reported year-on-year growth of more than 20% in its Q4 earnings report, with Mac sales of 5.52M. In a subsequent interview with the WSJ, Tim Cook asked:

Would you rather own the Mac business or any of the Windows OEMs?

We learned recently that Apple’s share of the worldwide tablet market fell markedly from 29.2% last year to 22.8% this year, thanks to both falling sales and an increase in the number of competitor tablets, especially at the low end. The news was not all bad, however, with U.S. data showing that the iPad continues to dominate web usage, accounting for almost 80% of North American tablet traffic on the web, leaving its three largest competitors all down in single digits.


Filed under: AAPL Company, Mac Tagged: Apple Inc, IDC, International Data Corporation, iOS, iPad, iPhone, Lenovo, Mac, Mac sales, Macintosh, Market share, Personal computer, Tablet computer, United States

For more information about AAPL Company, iPhone, and iPad continue reading at 9to5Mac.

What do you think? Discuss "Final IDC numbers for U.S. PC shipments confirm Mac hit highest ever market share" with our community.

Comments Off on Final IDC numbers for U.S. PC shipments confirm Mac hit highest ever market share

Photo

Ben Lovejoy

November 7th

Apple

Mac

Apple tops American Customer Satisfaction Index for 11th year running despite dropping three points

satisfaction

Apple has once again retained its top spot in the annual American Customer Satisfaction Index in the personal computers category – though three points down on its 2013 score. Apple has now held top billing for eleven straight years.

The ASCI continues to lump computers and tablets into the same category, so the scores reflect satisfaction with both Macs and iPads. Scores reflect customer expectations pre-sale, perceived quality, perceived value, customer complaint incidents and customer loyalty … 

While Apple’s score has fallen, the biggest threat to its ranking comes not from the big name Windows PC manufacturers like Dell, Toshiba and HP – all of whom have seen their scores drop even further – but from the ‘Other’ category. This includes Asus, Lenovo and Samsung.

Apple is of course no stranger to the top slot in customer satisfaction tables, the iPhone taking the #1 position in the JD Power Smartphone Satisfaction index back in April, and the iPad doing the same in the tablet category in May.


Filed under: AAPL Company, iOS Devices, Mac Tagged: American Customer Satisfaction Index, Apple, Apple awards, Hewlett-Packard, iPad, iPad awards, iPhone, Mac, Mac awards, Personal computer, Samsung, Toshiba

For more news on AAPL Company, iOS Devices, and Apple continue reading at 9to5Mac.

What do you think? Discuss "Apple tops American Customer Satisfaction Index for 11th year running despite dropping three points" with our community.

Comments Off on Apple tops American Customer Satisfaction Index for 11th year running despite dropping three points

Photo

Ben Lovejoy

September 24th

Apple

Mac

What are your purchase plans for the iPhone 6? (Poll)

iphone6

Last time we asked you, back in April, we’d seen only reports and alleged molds for the two different sizes of iPhone 6. At that stage, 60 percent of you planned to buy the 4.7-inch iPhone 6, with just under a third eyeing-up the 5.5-inch model. A further 8 percent were planning to stick with existing models, and two percent expecting to get a Droid.

Since then we’ve of course seen a huge number of leaked parts, and even what appear to be working versions of the 4.7-inch model. Both models are now expected to go on sale on 19th September, so we thought it would be interesting to see if and how your plans have changed

Choose your storage options and colour below:

 

Flurry data suggests phablets (defined by the company as having screens in the 5-6.9″ range) currently make up 6 percent of active users of smartphones and tablets.

active_users_blog_v1

Phablets are most popular for heavy users of social networking, TV & movie viewing and ebook reading – with business use also a significant factor.

persona_phablet_blog_v2

Take part in our updated poll to show us your intentions, and let us know the reasons behind your choice in the comments.


Filed under: iOS Devices Tagged: Apple, Inch, International Data Corporation, iPhone, iPhone 6, Personal computer, Phablet, Smartphone

For more information about iOS Devices, Apple, and iPhone continue reading at 9to5Mac.

What do you think? Discuss "What are your purchase plans for the iPhone 6? (Poll)" with our community.

Comments Off on What are your purchase plans for the iPhone 6? (Poll)

Photo

Ben Lovejoy

September 9th

Apple

Mac

Hoping for a curved Apple Thunderbolt Display? Check out this LG 21:9 beauty

lg

I’ve never been greatly convinced that curved TV screens are anything but a passing novelty. Watching TV is a social experience, so optimizing the viewing angle for just one person seems odd. But a curved monitor makes much more sense to me, enabling more comfortable viewing from a fixed position at your desk – especially as monitors get larger.

LG has just announced that it will formally launch the 34UC97,  “the world’s first curved monitor with an extra-wide 21:9 aspect ratio,” at the IFA in Berlin next month. The 34-inch ultra-wide monitor offers a 3440×1440 resolution, and – appealingly for Mac users – supports Thunderbolt 2 … 

The Quad HD resolution display gives digital photographers and filmmakers the level of detail and accuracy that their work demands. Compatible with both PCs and Macs, the LG 34UC97 monitor easily handles heavy graphics and videos with ease on either system and supports Thunderbolt™ 2 for high-speed data transfers — four times faster than USB 3.0 — and allows multiple devices to be daisy chained together. The monitor also features MAXX AUDIO® and 7W stereo speaker system guaranteed to deliver peak audio performance across all frequencies.

Looking at the above photo, it also seems to look pretty cute. LG said that it will also be launching a 31-inch 4K monitor, as well as a lower-resolution 31-inch monitor aimed at gamers. No pricing or availability has yet been announced.

Apple is believed to be working on a 4K display, though nothing is yet known on timing.

What are your views? Are you holding out for 4K, or is matching the 1440 vertical resolution of the existing Apple Thunderbolt Display while extending the width to fit in more horizontal pixels a good compromise? Does a curved monitor appeal? As ever, let us know in comments.


Filed under: Mac Tagged: 4K resolution, Apple, Apple Thunderbolt Display, Berlin, Curved monitor, lg, LG 34UC97, Mac, Personal computer, Thunderbolt 2 monitor, Thunderbolt monitor, Ultra high definition television

Continue reading more about Apple, Mac, and Mac at 9to5Mac.

What do you think? Discuss "Hoping for a curved Apple Thunderbolt Display? Check out this LG 21:9 beauty" with our community.

Comments Off on Hoping for a curved Apple Thunderbolt Display? Check out this LG 21:9 beauty

Photo

Ben Lovejoy

August 18th

Apple

Mac

Despite decline in iPad sales, Apple remains #1 in combined PC & tablet sales

pc

New data from Canalys shows that Apple remained the market leader in the combined PC and tablet market in Q1 this year, despite a 16 percent fall in iPad sales.

Worldwide, iPad shipments in Q1 fell 16% year on year to 16.4 million and accounted for 80% of Apple’s total PC shipments. Despite this, Apple continued to lead the global PC market. Its share fell both sequentially and year on year from 20% to 17%, due chiefly to the increasingly competitive tablet market.

With many consumers buying tablets in place of laptops, the approach taken by Canalys in combining the two arguably makes more sense than separating them out as other companies do. Tablets now outsell laptops, with desktops the poor relation.

Consumers, and increasingly businesses, are continuing to adapt, with tablets acting as disruptors and finding their place as desktop and notebook replacements. Apple’s ecosystem and the recent launch of Office for iPad should ensure it is well placed to remain a leader for some time.

Worldwide, tablets now account for 41 percent of combined sales, laptops 38 percent and desktops 21 percent.


Filed under: AAPL Company Tagged: AAPL, Apple, Apple market share, Canalys, Desktop computer, iPad, Laptop, Mac, Percentage, Personal computer, Tablet computer

Continue reading more about AAPL Company, Apple, and iPad at 9to5Mac.

What do you think? Discuss "Despite decline in iPad sales, Apple remains #1 in combined PC & tablet sales" with our community.

Comments Off on Despite decline in iPad sales, Apple remains #1 in combined PC & tablet sales

Photo

Ben Lovejoy

May 9th

Apple

Mac

Macs fall to 4th best-selling computer in USA (IDC) – or remain 3rd (Gartner)

idc

PC shipment estimates for the first quarter of 2014 are out from both IDC and Gartner, and as usual the two companies disagree. IDC shows Apple falling to 4th place in the U.S., behind Lenovo, while Gartner has the company remaining in 3rd place just ahead of Lenovo.

Both agree, however, that Apple’s U.S. market share has fallen somewhat year-on-year, IDC showing a drop from 11 to 10.3 percent, while Gartner’s numbers show a decline from 11.5 to 10.8 percent. The differences are relatively small, however, with both sets of numbers show that around 1.5 million Macs were sold in the first quarter of the year.

Apple’s share of the global PC market has mostly climbed year-on-year over the past decade.


Filed under: AAPL Company, Mac Tagged: Apple, Apple market share, Gartner, IDC, International Data Corporation, Lenovo, Mac market share, Macintosh, Market share, Personal computer

For more information about AAPL Company, Apple, and Macintosh continue reading at 9to5Mac.

What do you think? Discuss "Macs fall to 4th best-selling computer in USA (IDC) – or remain 3rd (Gartner)" with our community.

Comments Off on Macs fall to 4th best-selling computer in USA (IDC) – or remain 3rd (Gartner)

Photo

Ben Lovejoy

April 10th

Apple

Mac
line
July 2016
M T W T F S S
« Jun    
 123
45678910
11121314151617
18192021222324
25262728293031