Tags Cable

Consumer Reports confirms that yep, cable companies still suck

Worst cable company of 2017

The results of Consumer Reports' annual Telecoms Survey are here, and the results are not remotely shocking. Once again, big cable companies achieve low scores in nearly every category. People hate the companies, hate the customer service, don't think it's particularly worthwhile, and find it's unreliable.

Mysteriously, small, non-traditional cable companies like municipal broadband providers or Google Fiber score much better when providing the same kinds of service. A more cynical man would probably draw the conclusion that cable companies are abusing regional monopolies to shameless rip consumers off, but that could never happen in competition-paradise America, right?

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Chris Mills

June 20th

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Cable companies need to be scared, because cordcutting is here to stay

Cable vs streaming 2017

For a few years, cable companies saw cordcutting as another millenial fad that would go the way of the hoverboard. But Netflix's dramatic growth was just the start. Changes in viewing habits are driving a seismic change in the attitude towards cable bundles, and more people than ever are ditching cable boxes altogether.

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Chris Mills

May 27th

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People are paying 40% more for cable than they were 5 years ago

cable tv
The average price people are paying for cable has skyrocketed by 40% over the last five years, according to a new study from  Leichtman Research. In a survey involving 1,206 adults across the continental U.S., it was found that the average price people are paying for cable these days checks in at $103.10. By way of contrast, the average price consumers paid for cable in 2011 was $73.63.

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Yoni Heisler

September 24th

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Believe it or not, everyone still hates cable companies and ISPs

Why Are Cable Companies So Bad
We probably didn't need a survey to confirm this, but the 10,000 consumers polled for the 2016 Temkin Experience Ratings agree that TV and internet service providers are the most hated industries in the United States.

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Jacob Siegal

May 26th

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Comcast is using a lame excuse to avoid competition for cable boxes

Comcast Cable Box
Cable boxes are one of the biggest money sucks in pay TV (and when we're talking about an industry that charges you money to watch ads, that's a serious statement). The FCC has voted on a plan to open up the cable box market to competition, which would allow you to buy your own, technologically advanced box, rather than renting forever from your cable company. Cable companies make $20 billion a year from rental fees, so would you like to guess how enthusiastic Comcast is about the new plan?

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Chris Mills

May 17th

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ISPs’ latest dirty trick is removing data caps if you pay for TV

AT&T Internet Caps
Cable companies that have long milked cable subscriptions for profit are worried about how they're going to replace that cash among new generations of cable-cutters. But maybe, just maybe, they won't have to. DSL Reports has spotted a trend among ISPs that at first glance, looks pretty good: AT&T and Bend will both remove their broadband caps if users also bundle TV and home phone. It looks like a deal for customers -- no fee to remove data caps! -- but really, it's an out-and-out money grab.

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Chris Mills

May 13th

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Netflix’s popularity among young and older viewers continues to rise

Netflix Subscriptions

The rising popularity of Netflix represents a two-pronged threat to the cable industry. On one hand, cable companies need to keep subscribers who pay upwards of $100/month happy enough to keep them from cutting the cord completely. Additionally, cable companies need to figure out ways to bring new subscribers into the fold.

On the first front, the cable industry is doing alright. While the cord cutting phenomenon is very real, its impact, at least not yet, isn't as severe as initially believed. As we reported earlier in the week, the rate of cable subscribers cutting the cord has noticeably slowed down as of late.

On the second front, well, this is where the true challenge lies.

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Yoni Heisler

March 12th

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Netflix’s popularity among young and older viewers continues to rise

Netflix Subscriptions

The rising popularity of Netflix represents a two-pronged threat to the cable industry. On one hand, cable companies need to keep subscribers who pay upwards of $100/month happy enough to keep them from cutting the cord completely. Additionally, cable companies need to figure out ways to bring new subscribers into the fold.

On the first front, the cable industry is doing alright. While the cord cutting phenomenon is very real, its impact, at least not yet, isn't as severe as initially believed. As we reported earlier in the week, the rate of cable subscribers cutting the cord has noticeably slowed down as of late.

On the second front, well, this is where the true challenge lies.

Continue reading...

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Yoni Heisler

March 12th

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Another reason to cut the cord: Cost of cable is increasing much faster than inflation

Price Of Cable

While services like Netflix and Hulu have made accessing media content more affordable than ever before, the price of cable, somewhat curiously, has continued to rise to unprecedented heights. Not too long ago, a study revealed that the average monthly cost of cable now stands at about $99, a figure which is 39% higher than in 2010.

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Yoni Heisler

February 17th

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Phone and cable companies have been ripping you off for years – here’s how to strike back

How To Lower Phone Cable Bills

Your phone and cable company could charge you a lot less than they do right now and still make a healthy profit. We know this because whenever you call up and threaten to cancel your service because it's too expensive, they almost always offer you a better deal immediately. However, haggling with your phone or cable company for lower prices takes time and patience, which is why I was intrigued to see The New York Times' new report on a company called BillFixers that does all the hard work for you in exchange for taking half of the yearly savings you get.

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Brad Reed

February 9th

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