Tags Business

Comcast customer service is still more hated than the IRS

comcast customer service

Never one to miss an opportunity to toot its own horn — even if that horn is typically broken and will require a technician to arrive at your house between the hours of 8am and midnight — Comcast announced that its horrible customer satisfaction has improved, though not enough to bring it out of the realm of pure misery. Speaking with the Oregonian, the cable provider boasted that its tally of complaints filed to cable regulators in the state (that is, customers who were so unhappy that they actually took the step of filing a formal complaint with governing bodies) declined by 25% year over year. Neato.

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  1. Behold: This Galaxy Note 8 blows the Galaxy S8 out of the water
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Mike Wehner

April 25th

Uncategorized

T-Mobile keeps growing like crazy

T-Mobile earnings Q1 2017

T-Mobile's results for the first three months of 2017 are out, and it's good news for anyone wearing a magenta onesie. The company is once again the industry leader for customers added and net revenue, while total income was up by nearly 50%. Coming just after T-Mobile bought up new spectrum nation-wide for a great deal, it means T-Mobile's in a stellar place to challenge Verizon and AT&T.

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Chris Mills

April 24th

Uncategorized

Verizon is losing customers like crazy, even with unlimited data plans

Verizon earnings, customer losses

In the first six weeks of 2017, Verizon Wireless lost 398,000 on-contract wireless customers. Considering that analysts expected Verizon to add nearly 250,000 customers in the first quarter, that's dire.

It's only thanks to Verizon's launch of unlimited plans that the bloodshed isn't worse. In the weeks after Verizon launched an unlimited plan, it stopped losing customers and actually gained 109,000 subscribers, bringing the net loss of customers in the first quarter to 289,000.

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Chris Mills

April 20th

Uncategorized

Verizon is spending big to make its 4G network even faster

Verizon speeds vs T-Mobile

Verizon's pitch has always been simple: pay us more money than any other wireless carrier, get the fastest speeds and best network coverage in return. But in recent years, it's been slipping. Thanks to the rollout of 4G technology and major investors by rivals, T-Mobile and AT&T are virtually level in terms of mobile data speed, and coverage is left as Verizon's last real advantage. That won't last for long.

So, it makes all kinds of sense that Verizon is investing $1.05 billion to buy millions of miles of fiber-optic cable over the next few years, paving the way for faster 4G, setting the network up for the coming switch to 5G, and rolling out faster broadband to homes.

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Chris Mills

April 19th

Uncategorized

iPhone 8 hype is getting out of hand

Apple stock, iPhone 8 rumors and price

Look, the iPhone 8 is probably going to be a really great smartphone. Recent advances in technology are making no-bezel smartphones with zero physical buttons a reality; add that to steady increases in power, battery life and camera tech, and it's safe to say that the iPhone 8 (or whatever it ends up being called) will be the most pleasurable six-inch device that anyone's ever fondled.

But the hype train is getting a little silly. It's only Tuesday, but we've already had two analyst notes come out that project Apple shares going to stratospheric new highs, based mostly off an assumption that the iPhone 8 will be the second coming of Steve Jobs.

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Chris Mills

April 18th

Apple

Uber can’t stop losing money

Uber 2016 profit, loss

Uber has opened up its books for a rare examination, and the news is not good. From figures shown to Bloomberg, it would appear that Uber is taking in more revenue than ever before, but also losing money like crazy. For a company that is still yet to show its business plan is viable long-term, this isn't good news.

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Chris Mills

April 14th

Uncategorized

Apple could kill off yet another iPhone supplier

iPhone 8 Supply Business Synaptics

Apple is the main customer of several parts manufacturers who live and die by the iPhone supply business. In recent weeks, two distinct suppliers have had to deal with the news that Apple will soon ditch their business, as the company is moving development of critical iPhone parts in-house. Imagination confirmed that Apple is working on its own GPU for the iPhone a few days ago, and an analyst said earlier this week that Apple is developing its own battery management chip, and dumping Dialog in the process. A new report says there’s one other company at risk of losing Apple’s business, as the iPhone maker continues to invest in home-grown tech for the iPhone.

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Chris Smith

April 12th

Apple

How Trump’s tax plan would make Apple even richer

Apple tax, Trump cash

Apple, a company with a cash stockpile bigger than a medium-sized country's GDP, stands to benefit massively from Trump's tax plan. According to analysis from Citi seen by Business Insider, Trump's proposed changes to the tax code would see Apple's earnings per share and profits go through the roof -- provided that it doesn't actually have to make the iPhone in America.

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Chris Mills

April 6th

Apple

How Trump’s tax plan would make Apple even richer

Apple tax, Trump cash

Apple, a company with a cash stockpile bigger than a medium-sized country's GDP, stands to benefit massively from Trump's tax plan. According to analysis from Citi seen by Business Insider, Trump's proposed changes to the tax code would see Apple's earnings per share and profits go through the roof -- provided that it doesn't actually have to make the iPhone in America.

Continue reading...

Trending right now:

  1. Sam’s Club has a killer Galaxy S8 deal that’s even better than Best Buy’s
  2. Watch the Pepsi commercial that has the entire internet going crazy
  3. You can buy a Nintendo Switch online right now and it’ll ship tomorrow

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Chris Mills

April 6th

Apple

Live NFL games are coming to Amazon Prime in 2017

NFL Football

It's practically impossible to avoid the NFL, whether you're a football fan or not. Later this year, America's most popular sport will be coming to Amazon Prime as part of a new deal the online retailer recently inked with the NFL.

According to The New York Times, Amazon later this year will stream 10 Thursday night NFL games to its Prime members as part of a deal that reportedly cost the online retailer $50 million. Notably, the price the NFL managed to secure from Amazon is a good deal more than the $10 million Twitter paid to broadcast NFL games last season.

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  1. The only Samsung phone more exciting than the Galaxy S8 might not launch this year
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  3. Oh good, Samsung found a way to ruin the Galaxy S8’s gorgeous design

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Yoni Heisler

April 5th

Uncategorized
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