Tags ‘Apology’

Spotify apologizes for its new controversial privacy policy

spotify

Spotify’s CEO Daniel Ek published a blog post today apologizing and attempting to clarify its recently updated privacy policy that proved to be controversial among some users and press. In the post, Ek explains that updated terms granting Spotify access to more of users’ personal information is only to further customize the Spotify experience and that giving up that data will be entirely an opt-in experience for users:

In our new privacy policy, we indicated that we may ask your permission to access new types of information, including photos, mobile device location, voice controls, and your contacts. Let me be crystal clear here: If you don’t want to share this kind of information, you don’t have to. We will ask for your express permission before accessing any of this data – and we will only use it for specific purposes that will allow you to customize your Spotify experience.

The post goes on to clarify exactly why Spotify is requesting each new type of data and for what it will be used. While most of the data is being used to personalize the listening experience for users, the caveat is that it does reserve the right to share data with advertisers, rights holders, and mobile networks:

Sharing: The Privacy Policy also mentions advertisers, rights holders and mobile networks. This is not new. With regard to mobile networks, some Spotify subscribers sign up through their mobile provider, which means some information is shared with them by necessity. We also share some data with our partners who help us with marketing and advertising efforts, but this information is de-identified – your personal information is not shared with them.

But how does that compare to other music services? Wired put together a good breakdown of exactly what user data competing music services reserve the right to access via their privacy policies. The majority of the services all request similar data, although a few differ on accessing contacts and media files and sharing with third-parties, while others don’t have much disclosure regarding location tracking.

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Filed under: Apps Tagged: apology, Apple Music, Daniel Ek, privacy, Privacy policy, Spotify, terms and conditions, User Data

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Jordan Kahn

August 21st

Apple

Mac

Comixology, not Apple, responsible for not publishing controversial comic

via paperblog.com

via paperblog.com

Comixology CEO Dan Steinberge addressed the company’s customers today clarifying that Apple was not responsible for withholding its comic Saga #12 from the Comixology iOS app.

In the last 24 hours there has been a lot of chatter about Apple banning Saga #12 from our Comics App on the Apple App Store due to depictions of gay sex. This is simply not true, and we’d like to clarify.

As a partner of Apple, we have an obligation to respect its policies for apps and the books offered in apps. Based on our understanding of those policies, we believed that Saga #12 could not be made available in our app, and so we did not release it today.

In the last 24 hours there has been a lot of chatter about Apple banning Saga #12 from our Comics App on the Apple App Store due to depictions of gay sex. This is simply not true, and we’d like to clarify.

As a partner of Apple, we have an obligation to respect its policies for apps and the books offered in apps. Based on our understanding of those policies, we believed that Saga #12 could not be made available in our app, and so we did not release it today.

We did not interpret the content in question as involving any particular sexual orientation, and frankly that would have been a completely irrelevant consideration under any circumstance.

Given this, it should be clear that Apple did not reject Saga #12.

Steinberger went on to say that its decision to not publish Saga #12 was based on a more conservative interpretation of Apple’s guidelines.

After hearing from Apple this morning, we can say that our interpretation of its policies was mistaken. You’ll be glad to know that Saga #12 will be available on our App Store app soon.

Comixology’s apology wraps up what became a public contention against Apple and it’s App Store policies.

https://twitter.com/siracusa/status/322046508008620032

https://twitter.com/siracusa/status/322070943503618048


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Zac Hall

April 10th

Apple

Mac

Apple Seems Slightly More Apologetic as it Removes Page Resizing Code

Apple continues to make an absolutely huge mess of apologising to Samsung, with the Javascript that initially hid the legal correction from view now removed from the UK site so its half-arsed apology is a little more visible. More »


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Gary Cutlack - gizmodo uk

November 9th

Apple

Apple Seems Slightly More Apologetic as It Removes Page Resizing Code

Apple continues to make an absolutely huge mess of apologising to Samsung, with the Javascript that initially hid the legal correction from view now removed from the UK site so its half-arsed apology is a little more visible. More »


Comments Off on Apple Seems Slightly More Apologetic as It Removes Page Resizing Code

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Gary Cutlack - gizmodo uk

November 9th

Apple

Apple removes Samsung apology from UK website, publishes altered newspaper ad

Yesterday, we told you the U.K. Court of Appeal in London ordered Apple to remove “inaccurate comments” from the Samsung apology posted on its U.K. website within 24 hours. As part of the initial ruling, Apple was also supposed to post newspaper advertisements in the country explaining the court ruled Samsung did not copy the iPad’s design. Today, Apple removed the apology from its U.K. website, but it has yet to publish an altered version removing the four paragraphs the court took issue with. Apple originally requested 14 days to make changes, but the judge rejected that request.

At least Apple’s newspaper ad did not include the “not as cool” statements the courts had a problem with. TheNextWeb posted the image above; showing one of Apple’s ads ran in this morning’s Guardian.



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Jordan Kahn

November 2nd

Apple

Mac

Apple removes Samsung apology from UK website, publishes altered newspaper ad

Yesterday we told you that the UK Court of Appeal in London was ordering Apple to remove “inaccurate comments” from the Samsung apology posted on its UK website within 24 hours. As part of the initial ruling, Apple was also supposed to post newspaper advertisements in the country explaining the court ruled Samsung did not copy the iPad’s design. Today, Apple has removed the apology from its UK website but is yet to publish an altered version removing the four paragraphs the court took issue with. Apple originally requested 14 days to make changes, but that request was rejected by the judge.

At least Apple’s newspaper ad did not include the “not as cool” statements the courts had a problem with. TheNextWeb posted the image above showing one of Apple’s ads ran in this morning’s Guardian.



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Jordan Kahn

November 2nd

Apple

Mac

Apple Posts Its Apology to Samsung Online, in Arial

Last week Apple lost an appeal against a UK High Court of Justice ruling, and was told to post a public apology to Samsung. In Arial. Now it's popped up online. More »


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Jamie Condliffe

October 26th

Apple

Apple Posts Its Apology to Samsung Online, in Arial

Last week Apple lost an appeal against a UK High Court of Justice ruling, and was told to post a public apology to Samsung. In Arial. Now it's popped up online. More »


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Jamie Condliffe

October 26th

Apple

Apple Forced to Run Public Apology in 14pt Arial [Apple]

Having lost its appeal against the UK High Court of Justice's ruling, which decided Samsung's tablet designs didn't infringe on the iPad, Apple is being forced to make a public apology. More »


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Jamie Condliffe

October 18th

Apple

RIM co-CEO issues public apology for ongoing BlackBerry outage [updated]

Research In Motion co-CEO Mike Lazaridis on Thursday issued a public apology to BlackBerry subscribers around the world following a major service outage that has now entered its fourth day. “I apologize for the service outages this week,” Lazaridis said in a video posted to YouTube by RIM. “We’ve let many of you down.” He continued, “You expect better from us. And I expect better from us.” After initially believing the issue causing the outage was resolved late Monday, service interruptions in Europe, the Middle East and Africa persisted on Tuesday when RIM explained that the outage was due to a core switch failure. RIM said on Wednesday that a massive backlog of emails was causing tremendous strain on its systems as the service outage spilled over into India as well as North and South America. “We are working around the clock to fix this,” the Lazaridis said, continuing to explain that the company is now approaching “normal BlackBerry service levels” in Europe, the Middle East, India and Africa. The co-chief warned that RIM is not out of the woods yet, however, and there may be some continued instability as the company works toward fully resolving the issues. Lazaridis’ video apology follows below.

UPDATE: Mike Lazaridis announced on a press call at 10:00 a.m. Eastern Time Thursday morning that all BlackBerry services have been restored.

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Zach Epstein

October 13th

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